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2020 Mantras for Businesses

It’s common knowledge New Years resolutions get thrown to the wayside faster than an empty printer cartridge. We chat to with three Cairns business leaders on their motivational business mantras for 2020.

There’s little more exciting than a new year – new stationary, clean workstation, clean slate. 2020 has the added bonus of being a new decade, so the opportunity to re-invent, commit to new habits and really harness that wave of positive energy is at an all time high. You really can be anything and do everything you put your intentions into. For centuries, people have looked towards inspirational guidance, or mantras, to help shape both their internal and external culture. Sporting teams, non-profits, military and government groups, organisational cultures and communities all have slogans to lift and inspire, so it completely makes sense to have them for personal use tool. Building habits takes time and energy. So how do you motivate, inspire, encourage and support yourself and those around you?

There are tomes of evidence in behaviour, reward and positive reinforcement – if you see timely results, it’s a good predictor to sticking to plans for the long haul. This is also very true in business. Achievement and progress are shown to boost emotions, motivation and perception, the single most important thing in creating meaningful work. We speak to three leading Cairns business operators to ask their mantras for success in 2020.

Appointed at CEO of the Cairns Chamber of Commerce in September 2019, Patricia is no stranger to achieving results in business and personally. Working in the media industry in Cairns for the last 13 years, most notably at the Cairns Post as Sales Director, she has worked closely with both the business and corporate sector in building strategies to ensure the long term sustainability of the Cairns region.

IF IT CAN BE SAID….PHONE INSTEAD

“Human interaction is what builds relationships. Poorly written text and emails can destroy them in a flash!”

LIFE IS NO DRESS REHEARSAL

“Live in the moment and always present the best version of yourself as you will never get this moment again.”

TOUGH TIMES DON’T LAST BUT TOUGH PEOPLE DO

“Everything happens to us for a reason so be resilient and dig deep when challenges are presented in your life.”

THE BEST PROJECT YOU WILL EVER WORK ON IS YOU

“We cannot and should not try to change others but we can and should work on self-improvement every day to help us achieve better outcomes from others.”

As the area manager of Crystalbrook Collection overseeing three new luxury hotels in the Cairns region, Joel is a seasoned veteran of creating new brands and building and running hotels. His career trajectory has taken him to some of the most innovative hotel brands in the country, and now having completed the three Crystalbrook properties – Riley, Bailey and Flynn – in two years, it’s fair to say motivation and inspiration are strong points.

CELEBRATE THE SMALL WINS

“Celebrating small victories is just as important, if not more so, than powering through big obstacles. Small moments of achievement give strength to the bigger picture. Opening three hotels in eighteen months has been an enormous undertaking, but not for one moment did I feel it was unachievable. Break thought patterns down, day-by-day, month-on-month and year-on-year, and celebrate each step.”

ALWAYS LOOK BEYOND THE IMMEDIATE OPPORTUNITY

“Each opportunity that presents itself in life, should play a small piece in the path towards your ultimate long-term goal. Rather than looking at short-term gain of where you are currently, consider what doors can be opened for future goals.”

INVENTION IS THE MOTHER OF NECESSITY

“The ‘Moneyball Effect’ was made famous by Billy Beane in the movie “Moneyball” and is a strategy that’s close to me and, I believe, should be at the heart of any business. It’s the belief that having strong, passionate people in the right roles for your company overrides those who might be traditionally ‘more qualified’. Having the right people in the right roles creates a positive energy, it motivates, and it’s contagious. Passion gives life to innovation, because when people are passionate about things, they come up with creative solutions, give their all and drive transformative change.”

Gathar is the brainchild of Jodie Mlikota, a passionate social innovator who developed the culinary peer-to-peer platform connecting people who love to cook with people who love to entertain but not the preparation or cleaning up. Described as the ‘AirBnB for dinner parties’, Jodie has taken the business from concept to start up to thriving business in under three years.

KNOW YOUR CUSTOMER JOURNEY

“Find out what their pain points are and strive to solve these. Then, search for ways to unexpectedly delight them with your brand experience.

GROWTH IS UNCOMFORTABLE

“Get comfortable with that”

DO THE WORK

“Success will never come overnight, it’s the result of days, weeks and years of doing a little more than you did the day before.”

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